Support

Poop Tracker support page for App Store Connect

拍拍翔 App Store Connect 支持页

About the App

Poop Tracker helps users log bowel movements, review trends, and manage reminder settings in a lightweight and privacy-first way.

拍拍翔帮助用户记录排便情况、查看趋势并管理提醒设置，重点是轻量化和隐私优先。

Common Support Topics

• Camera access: if photo capture is unavailable, check Camera permission in iOS Settings.
• Notifications: reminders require notification permission and must be enabled in the app.
• Subscriptions: paid features are managed through Apple. Use Restore Purchases if access is missing after reinstall or device change.
• Local data: records are stored locally by default. Removing the app may remove stored data.

Troubleshooting

• Restart the app if a page does not refresh correctly.
• Confirm the latest iOS version supported by the app is installed on the device.
• For purchase issues, verify the same Apple ID is being used and try Restore Purchases.

Contact

Email support: ydo8@163.com

支持邮箱：ydo8@163.com

Response Time

Typical response time: 3 to 5 business days.

通常回复时间：3 到 5 个工作日。